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RootCauseTipCrd-Oct2014-2pg.pdf   2   03/10/14   11:05 AM


         EXCAVATION  PRACTICES NOT SUFFICIENT

          Failure to maintain marks  The marks deteriorated or were lost and the excavator failed to request that
                                  they be restored/ref  reshed.
          Failure to support exposed facilities  Facility damage due to lack of support in accordance with generally
                                  accepted engineering pra  ctices or guidelines.
          Failure to use hand tools where required
                                                                                         Sponsors to follow
          Failure to test-hole (pot-hole)  Failure to verify physical location of the facility when working within
                                  tolerance zone as defined by accepted    practices or guidelines.

          Improper backfilling practices  Damage caused by improper materials (ex. Large/sharp rocks) in the
                                  backfill or i  mproper compaction of the backfill.

                                  Excavator failed to maintain clearance (defined by applicable guidelines,
                                  law, and facility owners) from underground facilities when using power/
                                  mechanical equipment.

          Other insufficient excavation practices  Excavator errors that do not fall under one of the above.


         MISCELLANEOUS ROOT CAUSES

          One-Call Centre error   Includes all issues related to the centre such as incorrectly entered data,
                                  ticket transmission failures, et al.
                                  Example:  This would include damages that occurred because the centre’s
                                         database registry had not been updated to reflect correct location
                                         of underground facilities.



          Abandoned facility       Damage related to abandoned facilities. Select a more specific root cause.
                                   Example: The abandoned facility may have been located, instead of the
                                         active facility. This does NOT include when an abandoned facility
                                         is thought to have been locted, but it is found to be active after
                                         the excavation exposed the facility or damaged it.

          Deteriorated facility   Those situations in which an excavation disrupts the soil around the facility
                                  resulting in damage, failure or interruption of service. However, the
                                  deterioration and not the excavation caused the facility damage.

          Previous damage         Damage occurred during previous excavation.
                                  Example:  Pipe coating was damaged during a previous excavation and
                                         was not reported.


          Data not collected      Damage occurred, but Root Cause was not identified.
                                  Example:  Damage Investigator did not indicate a Root Cause.




                       Canadian Common Ground Alliance                                                Canadian Common Ground Alliance
                       Canadian Common Ground Alliance
                      Best Practices Version 1.0 – October 2014                                      Best Practices Version 1.0 – October 2014
                      Best Practices Version 3.0 – October 2018
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