Page 29 - CCGA Best Practices Version English

2-14: Meeting Between the Excavator and Facility
Owner(s) Initiated by Notification Service

Practice Statement: The notification service has a process for receiving
and transmitting requests for meetings between the excavator and the
facility owner(s) for the purpose of discussing locating facilities on large or
complex jobs.
Practice Description: The notification service relays requests for job
site facility meetings for excavators who request them with facility owners.
If a meeting is required to show the limits and schedule of the work, the
notification service indicates that a meeting is requested. The notification
service requires that the excavator provide sufficient information to fully
identify the boundaries of the proposed work site. A meeting request does
not necessarily eliminate the need for a locate request.
2-15: Notification Service Accepts Notifications from
Designers

Practice Statement: The notification service accepts design requests and
has the ability to process them as designated by the facility owners.

Practice Description: To facilitate damage prevention, project designers
have a need for access to facility location information from facility owners.
If a design request is received, the notification service provides a listing
of facility owners directly to the designer. Once the list is identified, the
notification service processes the request as designated by each owner.

2-16: Locate Request
Practice Statement: The notification service captures the following
information, at a minimum, on a locate request: the caller’s name and phone
number; the excavator’s/company’s name, address and phone numbers; the
specific location of the excavation; the start date and time of the excavation;
and the description of the excavation activity.

Practice Description: A locate request is a communication between an
excavator and notification service personnel in which a request for locating
underground facilities is processed. In addition to the minimum information
required in the practice statement (above), the locate request should include
any information, if available, that will help to establish the specific location of
the excavation site. This additional information could include, for example:

A. More detailed information to help determine the specific location of the
excavation. Such information may include:
1. Municipality/Community
2. County/Region/District/Township
3. Province

Canadian Common Ground Alliance
Best Practices Version 3.0 – October 2018
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