Page 36 - CCGA Best Practices Version English

2-26: All Buried Facility Owners are Members of the
Notification Service

Practice Statement: All buried facility owners are members of the
notification service and register the location of their notification areas with
the notification service.
Practice Description: The notification service uses a comprehensive
marketing strategy to make all facility owners aware of the benefits of
membership in the notification service. Where applicable, the notification
service should reach out to provincial regulatory agencies to ensure their
governed members are maintaining compliance and registering with the
notification service. If legislation does not exist, the notification service
should request regulatory agency(s) to circulate information to their
governed owners supporting registration of their buried underground
infrastructure with the local notification service. The process to join is simple
and barrier free. The services offered by the notification service are cost
effective and meet the needs of facility owners.

2-27: Excavators Contact the Notification Service
Before Excavating

Practice Statement: Excavators contact the notification service to request
locates prior to excavating.
Practice Description: The notification service educates excavators of the
necessity to contact the notification service before they dig. The notification
service employs best practices to ensure access to the notification service at
all times and by a variety of methods (e.g., phone, app, web, remote entry)
to ensure that the locate request process is efficient and effective.

2-28: Notification Service Advises Excavators to
Contact Non-Members Directly

Practice Statement: The notification service will advise excavators on
every request that not all facility owners are members of the notification
service and that the excavator must contact non-members directly to obtain
locates prior to excavating.
Practice Description: The notification service advises excavators on the
status for members only for the dig site location. Until all facility owners are
members of the notification service, the notification service will advise every
excavator for their request that they must contact non-members directly
before they excavate.

Canadian Common Ground Alliance
Best Practices Version 3.0 – October 2018
32